> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-user-guide.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do the Unsubscribed Numbers Remain Unchanged for Total and Unique Occurrences?

## Problem

The unsubscribed numbers in the Email campaign stats do not show any difference between the total and unique occurrences.

**<img alt="EO1.png" src="https://mintcdn.com/moengage-user-guide/9ksPkI9hfH5e6Dgf/images/moengage_bd0468.png?fit=max&auto=format&n=9ksPkI9hfH5e6Dgf&q=85&s=106532d4917264839a96c67e1daa6b11" width="1316" height="714" data-path="images/moengage_bd0468.png" />**

## <img alt="EO2.png" src="https://mintcdn.com/moengage-user-guide/-cs4fx1HQbjS2bPk/images/moengage_ec82cc.png?fit=max&auto=format&n=-cs4fx1HQbjS2bPk&q=85&s=8b4f9748a138d2dc38cb05cfd9a6d83a" width="1380" height="618" data-path="images/moengage_ec82cc.png" />

## Solution

* Only open, click, and conversion metrics have separate total and unique values.
* Unsubscribed fields and other fields will only display the total value, regardless of whether the metric selected is unique or total.

## Example

The total count of unsubscribed events in behavior analytics for a particular campaign is 1.34K, while the unique count of user behaviors is 1.02K.

<img alt="EO3.png" src="https://mintcdn.com/moengage-user-guide/pl3u0RfkWZ1uFgwz/images/moengage_8448c7.png?fit=max&auto=format&n=pl3u0RfkWZ1uFgwz&q=85&s=5d0643202c97698df03d1bab6c2dd93a" width="1316" height="366" data-path="images/moengage_8448c7.png" />

## <img alt="EO4.png" src="https://mintcdn.com/moengage-user-guide/UOu66ZvIudsFME7I/images/moengage_3c76c1.png?fit=max&auto=format&n=UOu66ZvIudsFME7I&q=85&s=3fa64801359a4d9c5a1e5229b796e102" width="1314" height="386" data-path="images/moengage_3c76c1.png" />